Why do they say "This type of communication is not available to the subscriber" on MTS? This type of communication is not available to the subscriber: what does it mean when they say it

Hello, friends! If it is important for you to constantly stay in touch, then the phrase: this type of communication is not available for the subscriber - confuses you.

Most often, nothing terrible happens, but what does such a text mean, we will consider in more detail.

Let's find out how to understand what this answering machine phrase means.

The following reasons may contribute to this:

1. If the subscriber has a negative account, and the incoming service is disabled.
2. When the count is close to zero. This happens when roaming.
3. With voluntary blocking.
4. For problems with the SIM card.
5. Due to network failures.
6. Due to signal problems.

Let's take a closer look at why the autoresponder gives such a message. In some cases, it is still possible to contact the subscriber.

Let's learn how to get through in the following situations.

No money

If the message “this type of communication is not available to the subscriber” arrives due to a lack of funds, then in some packages, or another operator, incoming messages may be disabled.

You can also replenish your account with a small amount or pay a subscription fee according to the tariff.

Option with blocking

With a negative balance, a blocking of incoming messages may be set. This can happen while roaming.
Even when blocking the number and if the answering machine says that it is impossible to get in touch, there are other ways to contact the subscriber.

Your interlocutor will be able to answer SMS if it is not possible to get through. This option is even available when traveling abroad for free.

If the user is roaming, you can send SMS.

Network problems

Network failure can occur with any operator, like Tele2 or any other. This is due to problems in telecommunications infrastructures.

In rare cases, reports of communication difficulties may also indicate equipment failure.

If the service is available and there are no problems with money, then make calls with a short interval. Often, operators quickly fix the failure.

In such a situation, you can also send SMS.
Try these steps:

• contact support;
• wait until the problem is fixed;
• see coverage map.

SIM card problems

Communication may be unavailable even if there are problems with the SIM card. In this case, it will be fixed by the operator, but will not work correctly.

In this case, you need to contact the subscriber in another way. If the fee is paid in full, and the problem persists, then the card should be checked and replaced at the post office.
If the number is not used and a debt has formed, it is recommended to check the expenses on the site and put money in order to get a positive balance.
You can inform the subscriber that his card does not receive calls.

What to do if the phone is turned off

If mobile device disabled, then issued a voice message that the subscriber is out of range or that the call cannot be received. If there is a service "they called me", then the subscriber will receive a message when it appears on the network.
You can send a message or make a voice recording to the answering machine. If the negative balance is not paid off for a long time, then paid and free services may be turned off.

At the same time, you can also leave a message or wait until the network appears.

Bad signal

A signal unavailable message may occur when the signal is uncertain. For example, in coverage areas of 2 G. In this case, you can view the overlap map on the provider's website.
The subscriber may also be unavailable when moving in border areas. This happens when the train moves through the territory of another state or in the areas of operation of cell towers of foreign operators.

In order to maintain a connection, you need to connect roaming and replenish your account.
Such problems can also occur when using an LTE 4 G card. If the subscriber does not use such capabilities, then there may not be a connection.

Also, problems will arise if the subscriber is outside the coverage area.
In this case, it is worth changing the phone settings and calling the subscriber in 2 G format. In new devices, this can be done without problems, but there are some limitations in the settings.
I hope that simple recommendations help you quickly determine what the problem is.

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When you can't reach right person- this is always unpleasant, and often the reason for this is communication problems. " This type communication is not available to the subscriber "- what does this mean for Tele2 customers and what to do if you hear this autoinformer message.

Briefly on the topic

Reasons why you are hearing this alert:

1. network error
2. The phone is in modem mode
3. The called person has no incoming or negative balance
4. SIM card failure

Causes

I wonder how to disable the Tele2 menu on your phone? Follow the link and read our other article on the site.

What to do

By by and large, in this situation, nothing depends on you. You need to wait for the person you intend to call to take any steps. Another thing is if he does not even suspect that there is a similar problem. But, fortunately, in our time, the phone is far from the only way to communicate. Write to the interlocutor in social networks or messengers and let them know that it is not possible to reach him by phone, and also tell us what exactly the autoinformer tells you. We recommend reading our article about we are sure the material will be useful to you.

People are already accustomed to messages about the unavailability of the called subscribers or about their blocking of the number. But the phrase "This type of communication is not available to the subscriber" on MTS is a slight surprise. There is nothing terrible in this, but you will hear such an answer infrequently. In this article, we will look at how and under what conditions this phrase is pronounced - let's talk about the most common reasons.

Network errors

Why, when you call MTS, they say that “this type of communication is not available” - this question worries many. It becomes unclear what the soulless autoinformer had in mind. In fact, there is nothing unusual in such a response - it is often pronounced as a result of some kind of network error.

Cellular communication is a kind of organism, consisting of many elements. And if an error occurs in some module, subscribers can hear this phrase. The most interesting thing is that the phone of the called interlocutor at this moment can be switched on. There is no need to panic in this case - just try calling later. Sometimes it happens that the error disappears after a few minutes, allowing you to contact the right interlocutor. But in general, the probability of encountering such an error and hearing the phrase “This type of communication is not available to the subscriber” is extremely small.

Phone works as a modem

Sometimes the phrase "This type of communication is not available to the subscriber" on MTS sounds when the called interlocutor uses his phone as a modem. In the vast majority of cases, when you receive a call, the Internet connection is interrupted so that both devices can establish a voice connection. But sometimes something goes wrong in the MTS network, and the caller hears this tricky phrase from the autoinformer.

In order to contact a person, try calling later - it is quite possible that by then he will already have interrupted his Internet connection.

The called party is roaming

If you are wondering why this type of communication is not available for an MTS subscriber, remember that a person may be roaming. The situation seemed to be quite normal. But if there are absolutely no funds on the account of your interlocutor, you will hear this message. Here you can do it in two ways - top up a person's account or try to call later. By the way, the phrase presented in the review can be heard as a result of a network error on the side of another operator - everything is possible in roaming (especially international).

Debt

In some cases, we hear the answer “This type of communication is not available to the subscriber” when the MTS subscriber allowed the debt to arise. Although most often we hear a notification about blocking the called number. Just try contacting this person later. or call him on another number (for example, at home or work).

SIM card failure

The notification “This type of communication is not available to the subscriber” can also sound when the called subscriber's SIM card fails - this happens infrequently, but there is always a risk of breakdown. In this case you need to wait until the interlocutor notices a breakdown and takes action to replace the SIM card- this is done at MTS service offices. In general, the phrase is not always clear, otherwise it would not cause so many questions. MTS would do well to make its service more informative and develop a few phrases for certain cases. And many subscribers who have already once heard such an answer from an autoinformer are in solidarity with this.

If necessary, you can ask a question about such an answer from the autoinformer to employees hotline– perhaps they will give you more accurate information about the current situation.

Subscribers mobile company often encounter various problems. The most common is the inability to make calls. When a notification appears on the screen: this type of communication is not available for the Tele2 subscriber, we are talking about blocking voice calls. This happens for several reasons. To troubleshoot, you need to identify the adverse factor and eliminate it.

What does this type of communication mean is not available for a subscriber on Tele2

Notification: "Subscriber unavailable" may indicate a network problem or that the subscriber is blacklisted. In this case, there are reasons for which it is impossible to call on an ongoing basis or for a certain period of time.

Causes

Among the main cases for blocking its subscribers, the mobile communications company Tele2 highlights:

1. Lack of balance. Many users of communication services prefer not to replenish their account on time, but to use mobile communications only to receive incoming calls. When using services from Tele2, with a negative balance, the subscriber's number is subject to blocking.
2. Roaming prohibited. Outside home region or when visiting other countries, the user of communication services cannot continue to use the services provided to him, if they are not activated in advance additional options or the balance is not replenished by a certain amount.
3. Voluntary blocking. Subscribers can "mothball" their number. It will remain assigned to the current user, and will not require additional payment.
4. Network failures. When staying in hard-to-reach or remote places, subscribers often experience communication disruptions. At the same time, the answering machine of the cellular network reports that the type of communication used in this moment not available.
5. Incorrect use of the SIM card. If the SIM card is inserted into the modem, then it will not be able to receive incoming calls. The functionality will return after installation in a mobile phone.
6. Intermittent signal. With significant removal base stations from the location of the subscribers, the signal is interrupted. In order to have a normal conversation, it is recommended to leave the room or climb a hill. Recommended to purchase optional equipment that amplifies the signal.

Tele2: “this type of communication is not available to the subscriber” - this means the call barring action was initiated not by an individual user, but mobile operator. When a subscriber is blacklisted, then during an outgoing call, he will hear a voice message containing the phrase that the device is unavailable or disabled.

To check, it is recommended to make a call from another phone. If you managed to get through, then there is no doubt - you this person blacklisted. It is not possible to disable this option on your own.

What to do

First you need to determine why the call fails. After establishing the cause, you can find the answer to the question posed. Sometimes, in order to understand the reason, you need to contact a company employee at the support number: 611. An employee of the company will provide a free consultation on any informational or technical issue.

They say that if there were problems on the part of the cellular network operator, due to which it was not possible to get through, then SMS notifications are received that the user is available on the network and the subscriber can make a call.