Equipment for digital television is what you can buy in our store. Personal account tricolor tv

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National Satellite Company recommends all subscribers to register receivers! Only registered receivers can activate the payment card. Registered subscribers will be able to receive high-quality information support, use additional services and participate in promotions of CJSC "NSK".

How to register

On-line registration of a subscriber

ATTENTION! If your receiving equipment includes Subscription agreement(for example, you bought equipment in a store of one of the federal electronics networks), you can go ONLINE REGISTRATION, or register by calling the free number that you will find in the Subscriber's Guide in the Tricolor TV set. You can familiarize yourself with the instructions for filling out the ONLINE REGISTRATION form .

Dealer Registration

If you purchased the equipment not in a chain store, then the registration will be carried out by an authorized dealer of "Tricolor TV". To carry out the registration procedure, contact the specialist who installed the satellite equipment for you, or any Authorized dealer of "Tricolor TV" (hereinafter referred to as the dealer).

Before registering as a Tricolor TV subscriber, you will be asked to familiarize yourself with the text of the Tricolor TV Subscription Agreement and Terms of service "Tricolor TV"

Full list of dealers you will find on the official website of Tricolor TV

How to choose a dealer:

Follow this link
Find your region in the general list
In the list that opens, select the dealer closest to you.
Contact the dealer and inform him about the need to register you as a Tricolor TV subscriber.
Follow your dealer's further instructions.

IMPORTANT!

As indicated in the Terms of Service for Tricolor TV, a subscriber registered since 01/14/2013 must within 90 days from the date of registration confirm the information about the last name, first name, patronymic of the subscriber, the address of the software installation located within the Russian Federation, as well as the subscriber's contact phone numbers specified in the Subscription Agreement by choosing one of the following methods:

by filling out a special form on the website www.tricolor.tv in the "Declare Yourself" section;

in the personal account of the subscriber in the section "Confirmation of data" (previously the section was called "My data");

by calling the contact center of CJSC National Satellite Company by phone 8-800-500-01-23 (the call is free on the territory of the Russian Federation);

by sending postal items to the address: St. Petersburg, 197022, PO Box 170, CJSC National Satellite Company, or in another way not prohibited by law.

ATTENTION!

The dealer is not responsible for confirmation of data by subscribers!

The dealer is responsible for the correctness and validity of the data specified during registration.

It should be remembered that according to the Terms of Service, if within 90 days from the date of registration the subscriber does not confirm the data specified in the subscription agreement, CJSC National Satellite Company has the right to suspend the provision of the service for which the subscriber line was formed, with the exception of the Basic ", For a period until the subscriber confirms the specified data.

CJSC National Satellite Company resumes the service, the provision of which was suspended, no later than the 3rd (third) day following the day of confirmation by the subscriber of the data on the surname, name, patronymic, the address of the software installation located within the Russian Federation, as well as on the numbers contact phones specified in the Subscription Agreement.

How to activate viewing

To get access to satellite TV services, it is not enough to purchase an antenna and a set-top box. It is also necessary to register a new receiver and card in the Tricolor system. The registration of equipment is carried out by the user independently through the company's website. Let's take a closer look at how to do this.

Checking the possibility of registration

When purchasing a set-top box from one of the official dealers of Tricolor TV, the subscriber can be registered by the employees of the selling company. Sometimes the subscriber is not informed about this. Therefore, before registering the receiver yourself, you should check if it is already included in the system.

How to check registration?

To check, you need to go to the official website of the Tricolor operator. On its main page, under the ad unit, there is a small menu. In it, you should select the item "Check subscriptions".

in the new window fill in the field "Equipment ID";
enter the verification code from the picture;
press the blue "Check" button.

If, as a result of the search, the system displays a list of valid subscriptions, then the receiver has already been registered. Otherwise, you will need to enter it into the operator's database yourself.

Important! The receiver ID is indicated on the smart card given to the subscriber when purchasing the equipment. Characters must be entered in the search form in a row, without separators and spaces.

Step-by-step instruction

Registration on the Tricolor TV website starts from the main page of the resource. On it, in the already mentioned menu located under the advertising banner, you need to find the subscriber registration point. By going to it, the user will be taken to a questionnaire, which will require:

passport;
smart card;
contract.

It is advisable to prepare all the necessary documents in advance in order to be less distracted while filling out the form.

How to fill in the registration form correctly?

Important! All fields of the questionnaire must be filled in Cyrillic, observing lowercase and uppercase letters. Only the field with the user's e-mail address is filled in in Latin.

The first page of the questionnaire looks like a field for entering the STB ID. We wrote above about where to find it. The individual number is entered in full, without spaces and separators. Then you need to click the "Continue" button. If the receiver with the entered number has not been registered in the system before, a detailed questionnaire form will open in front of the subscriber.

Most of the fields on the questionnaire are intuitive. Let's consider only some of the points of the form that may cause confusion for the user:

receiver serial number - this field can be left blank;
receiver model - selected from the proposed list;
information about the dealer - the field can be left blank, it is filled in only if the data on the attachment is entered by an employee of the dealer company;
receiver installation address - usually selected from the proposed options, if the user cannot find his city / street in the standard list, he can enter them manually by clicking the Advanced Search button;
Full name of the equipment owner - entered in the nominative case, observing lowercase and uppercase letters;
home phone number - must begin with a prefix and area code, and only then, in fact, the number;
mobile number - entered in 10-digit format (9XX-XXX-XX-XX).

Important! All personal data should be entered carefully to avoid mistakes. Before completing the procedure, we recommend that you check the correctness of the information entered.

You can clarify the model of the receiver from the agreement on its purchase or from the data indicated on the sticker on the body of the device.

Receiving a code to confirm the questionnaire

Registration in Tricolor TV requires mandatory confirmation through an individual password. To receive it, after entering the mobile phone number, press the button "Get code" located next to it. The password will be sent to the specified number in a maximum of a couple of minutes. The received code must be entered into the appropriate field of the questionnaire.

The registration form also contains a field for entering an email address. The subscriber's e-mail is usually used by the company to deliver invoices and inform about various promotions. During the registration process, he does not receive any codes.

In principle, in Tricolor TV, registration of a receiver does not require the user to have an e-mail address. But you cannot leave this field empty, otherwise the system will not skip the questionnaire, considering it incomplete. If the subscriber:

does not want to provide an e-mail for personal reasons;
does not have an email address.

he can enter the address in the appropriate field [email protected]

Registration of the Tricolor TV card

The last stage of registration is sending an individual subscriber code. It is located on the back of the smart card issued with the equipment and is a combination of English letters and numbers. The code must be entered exactly in the form in which it is indicated on the card, observing large and small letters. Then press the button "Continue".

The number of the subscriber's agreement will appear on the monitor. To save the completed questionnaire, click on it. This will complete the registration process.

Registration in company promotions

Many subscribers are interested in how to register in the Tricolor TV promotion. There is no single answer to this question. The registration procedure is determined each time individually by the rules of a particular promotion / competition. They can be found on the official Tricolor website in the appropriate section.

Important! The participant of the action must be a Tricolor subscriber and have a personal account on the company's website.

People who prefer Tricolor TV satellite television may face certain difficulties. Some of them are easy to solve if you go to your personal account. In it, you can carry out certain actions, change subscriptions, monitor the balance. That's just about how to register in the personal account of Tricolor TV, few know.

Why is your personal account useful?

Most subscribers do not use their personal account, because they do not know where and how to enter it, and what it is needed for. In fact, it provides the following features:

make changes to personal data;
manage subscriptions, change them at any time;
activate additional services;
quickly contact the operator;
as well as the end time of the subscription.

In addition, registration in the Tricolor TV personal account makes it possible to use modern technical information on debugging the receiver and eliminating the most common errors.

How is registration going

To register in your personal account Tricolor TV yourself, you will need. We act in the following order:

In the window that opens in the corner, we find the button "Personal account".
At the bottom of the menu there is an item “Register as a Tricolor TV subscriber”.
, it can be viewed - on a smart card, in the TV menu or warranty card.
We indicate the modification, the serial number of the receiver and the dealer ID.
We fill out a questionnaire in which personal data will be required, we fill in all the points.
It remains to press the button "Receive confirmation code".

Incorrectly completed sections on Tricolor TV are highlighted in red.

You can get a confirmation code:

SMS message to the number provided during the registration process;
by e-mail.

The received code will consist of eight digits, it will need to be entered in the appropriate field.

Upon completion of registration, the contract number will be displayed on the screen. In parallel, the password for entering will be sent to the mail and SMS message.

Change temporary password

After completing the registration, having learned the password, it remains only to enter the subscriber's personal account. To do this, you need to go back to the official page and click "enter". In the menu that opens, indicate the ID and the received password. Now access to all services is open.

It is better to change the sent password immediately, it is complex and difficult to remember. To do this, you must perform the following manipulations:

in your personal account, go to the "data confirmation" section;
select the "change password" menu, the required key is located at the bottom of the page;
in the open section, we indicate a password that you can always remember.

It should be noted that the password must be at least 8 characters long, both numbers and letters.

How to recover your password

If the password has been lost or forgotten, it is easy to recover it. To do this, you need to find "password recovery" at the entrance to the office. You will need to provide some personal data, receiver ID and select a method for obtaining a password. It can be sent:

SMS message.
By email.

If the entered information was entered with an error, then you may need to register on Tricolor TV again.

If the password is entered incorrectly three times, the entrance is blocked for a day.

Sections in your personal account

When entering a personal account, the user sees a page containing a lot of important and useful information. Let's highlight the main sections:

Services.
This section will immediately become available. In this place, you can set up subscriptions, view the current balance, activate additional services.
Special offers.
Here you can find out about the lucrative promotions and offers available on Tricolor TV. If you are interested in something, you can immediately activate it.
Payments.
In this category, all information is divided into several thematic blocks. If, in general, then here you can get acquainted with the history of payments, replenish the account in various ways.
Confirmation of data.
It is here that all personal information about the subscriber is presented, it can be changed. In case of changing the phone number, you will need to confirm the operation with an SMS message.
Appeals.
This section was specially created so that subscribers can quickly solve the technical and other problems that have arisen. To apply, you must fill out the form, indicate the topic. Usually all applications are processed quickly.

In conclusion

This article describes in detail how to register a personal account. The procedure is simple if you follow the recommendations. Moreover, you need to have access to your personal account, since it is in it that you can completely manage the services of Tricolor TV.

Registration as a subscriber is a prerequisite for gaining access to Tricolor TV services. Only registered subscribers of NJSC "National Satellite Company" are guaranteed uninterrupted provision of services.

To get access to Tricolor TV services, you need to do just two simple steps:

1. Choose a suitable registration method and register.
2. Activate browsing.

1. Registration

Before registering as a Tricolor TV subscriber, read the text and.

If you have purchased receiving equipment GS AC790, for registration, you can contact any or "Tricolor TV", or call 8-800-500-01-23 (additional button 1).

Online registration on the Tricolor TV website:

Attention! If your receiving equipment includes a subscription agreement (for example, you bought equipment in a store of one of the federal networks), you can go through.
.

Dealer Registration:

If you have purchased a set of receiving equipment for viewing satellite television "Tricolor TV" not in a chain store, then the registration will be carried out by an authorized dealer of "Tricolor TV". To carry out the registration procedure, contact the specialist who installed the equipment for you either in any one, or to Tricolor TV.

2. Activate viewing

After you have registered as a Tricolor TV subscriber, you need to activate the viewing of services. To do this, follow these steps:

1. Switch on one of the TV channels (for example, "Russia-1") using the switch buttons ("CH" and two buttons "+" and "-") or using the number buttons.

2. Leave the TV channel on until the picture appears. At this time, the receiver must remain on, the TV can be turned off. The image will appear no later than after 8 hours, or within 10 minutes if you use the equipment for viewing via the Internet.

What is required for registration?

To register, you need the following data:

1. Model of receiving equipment

The receiver model is indicated on its front panel. The list of equipment that has successfully passed internal testing and is recommended for viewing Tricolor TV services can be found in the "" section.

ID is a unique identification number of a subscriber in the Tricolor TV system, which consists of 14 or 12 digits. ID is a subscriber's identifier in the Tricolor TV system, therefore it must be indicated during registration, when paying for any Tricolor TV services, as well as when contacting the Tricolor TV subscriber support service.

You can find out the ID on a smart card or using the remote control of your receiving equipment. ...

3. Passport and contact information

When signing a subscription agreement in the process of registration as a subscriber, the subscriber undertakes to provide NJSC National Satellite Company with the following reliable (documented) information necessary to ensure the legality of the provision of services, as well as technical and service support of the subscriber and / or user throughout the entire period of provision services:

Full Name;
- name and details of the identity document;
- the address of the installation of the receiving equipment located within the Russian Federation;
- contact address located within the Russian Federation;
- contact phones (a valid contact number (home and mobile, by which NJSC National Satellite Company will be able to promptly contact the subscriber; the mobile phone can also be used to work in the subscriber's personal account, including for activating services);
- email (an e-mail address is also required to receive confirmation of subscriber registration and / or notification of service activation from NJSC National Satellite Company).

The specified information is the personal data of the subscriber and is used by NJSC National Satellite Company (and, if necessary, by the dealer) only for the provision of services.

Registration as a subscriber is a prerequisite for gaining access to Tricolor TV services!

When carrying out the registration procedure, the sequence of actions is very important.

FIRST Tune the receiver to the satellite and make sure that the INFO channel is showing (this is the channel under the number "0").

SECOND Switch the receiver to the first channel (this is the channel under the number "1")

THIRD Insert smart card if present.

FOURTH Carry out the registration procedure and leave the receiver switched on on the first HD channel until the image appears. If the appearance of the image is delayed, then the TV can be turned off for now.

The image will appear no later than 8 hours later.

To register, you need the following data:

1) Model of the receiving equipment (The model of the receiver is indicated on its front panel.)

2) Data indicated on the smart card

You can find out the ID number of your smart card on the smart card itself or using the remote control of your receiving equipment.

3) Serial number of receiving equipment

4) Passport data (name, series, number, by whom and when the passport of the Russian Federation was issued)
5) Contact information (Address of installation of receiving equipment located within the Russian Federation (with postal code), contact phones, e-mail)

There are several ways to register.

1.Online registration on the Tricolor TV website, if you bought the equipment from a store of one of the federal electronics chains.

2.Register with a dealer, if you purchased the equipment from a store other than a chain store.

In this case, to carry out the registration procedure, contact the specialist who installed the satellite equipment for you, or the dealer from whom you purchased the equipment.