Get the phones out of the broken phone. Three ways to extract data from a damaged smartphone

The classic situation with smartphones. Often observes the following, for many people, a smartphone is both a laptop and a camera and a multimedia device and a player and e-books and a password keeper - all in one. One concept device for all occasions that fits in your pocket or purse. However, people do not even think about the safety of all their information. Well, the truth is, if you store everything on one device, then you just need to back up the information somewhere. Usually, in the role of backups, they are used: cloud storage, an additional memory card, FTP hosting, a home computer or laptop, whatever, just to save important information. It is necessary to understand that in the event of a loss of a mobile phone, or in the event of a breakdown, all your information will not be available to you. What will you do, start life anew? But what about the photos of your little children, who have already grown up by the time your smartphone breaks down, but what about everything for which you bought yourself a smartphone, and not an ordinary dialer? In other words, you are in trouble ...

Let's try to figure out what to do if your smartphone does not turn on, and the information (in our example, these are photographs) from it is dear to you.

First, you need to figure out exactly where the photos from your smartphone were saved. When buying a smartphone, many users immediately buy a memory card for it and a sales assistant, or just a friend, or the user himself, sets up the saving of all data to the memory card. This is a very correct step, because in the event of a phone breakdown, in order to obtain information, you only need to remove the memory card from it and insert it into the card reader of your laptop or personal computer. Yes, you broke your phone, but all your information is still available to you.

But what if you didn’t use your memory card to save photos to it. You need to figure out what kind of phone breakdown you have. It may be quite possible for you to turn on your smartphone simply by changing the battery. One of the most frequent breakdowns of a smartphone when it stupidly does not turn on is a battery failure. Any battery has its own resource of charges, discharges, and when this resource is reached, you risk no longer turning on your smartphone. Try replacing the battery by buying a cheap Chinese one or taking one for verification from the seller.

There are times when the smartphone does not turn on, however, when connected to a computer, it boots in storage mode and is visible in the system as an ordinary flash drive. Try connecting your smartphone to your computer and see if you're lucky.

Alas, there are no more ways to copy information from a dead smartphone. You just need to return the phone for repair and try to somehow turn it on in order to make a backup of the available information.

For the future, we advise you to use the cloud storage to keep copies of your important information. When installing any cloud storage application, you will be provided with a list of various kinds of settings for flexible customization of your smartphone. You can set such settings under which, being in the coverage area of ​​WI-FI networks, the smartphone will automatically back up your information, and exactly the one you choose. For example, you only need to copy photos and videos, but not copy music and books, or otherwise, everything is individual here, based on your wishes ...

Thus, today we considered options for how to get a photo out of the phone if it does not turn on.

Imagine a situation: by some accident, your smartphone fell or was crushed so that its display does not work. It does not matter at all how: it may not respond to touches or not show information (in whole or in part).

Is it possible to save important information from this phone? First of all, we are talking about the phone book: after all, collecting a database of contacts manually is another task.

Ways to Rescue Data from Smartphone

If your smartphone does not respond to any manipulations with the display, this is not the end. Have a computer or other devices close at hand? Then you have a chance. Follow one of the above methods.

Use ADB (Android Debug Bridge)

Install this program on your computer, and you can connect your smartphone via USB and control it from your computer. An important condition: it must be on the smartphone beforehand.

If the conditions are met, then the easiest way is to connect the affected phone with a cable, call the command line and enter adb pull /data/data/com.android.providers.contacts/databases/contact2.db / home / user / phone_backup / to copy the contact database file to your computer. Subsequently, copy this file to the corresponding folder of the new smartphone.

Connect a Bluetooth mouse and an external display to a smartphone via MHL

This will compensate for the lack of a working screen. However, for this it is necessary that the mouse connection was already preconfigured, and the MHL technology was supported at the hardware level. Therefore, such an ingenious method is suitable for very few people.

Display replacement

The most costly and longest, but most efficient way: replace the display. It's good if your model is popular: then you can find spare parts for it in any decent service center. For exotic smartphones, the display will most likely have to be ordered through online stores, often from overseas. But in the end, you do not have to spend money on a new smartphone.

When the phone is not needed

In most cases, the smartphone itself is not needed at all to restore contacts. All you need to restore your phone book is your Google account.

The easiest way to find your phone book is at www.google.com/contacts. To sign in, you need the Google account you used on your phone. By opening the page, you will have access to all records. Gmail also allows you to access your phone book.

If your new smartphone is a modern Android model (as well as an iPhone or Windows Phone), then this is not a problem at all. You don't need an old smartphone or a Google web page to do this. The algorithm is simple:

• find the section "Accounts" in the settings
• add your Google account there
• turn on sync
• ready!

Be ready!

If such a nuisance has not happened to you yet, but you want to be prepared for any surprises, then you should take care of the possibility of saving data in advance. To do this, we recommend the following measures:

• Enable USB debugging in Android settings. This is necessary in order to access the smartphone from a computer, if necessary.
• Turn on server sync (primarily with Google). When creating a new contact, choose to save not to your phone, but to your Google account.
• Periodically make a backup of contacts in the .vcf format, which can later be restored to almost any phone. Modern versions of Android have built-in import / export facilities. Save the resulting file on a memory card, on a computer or send it to yourself by mail.
• Buy a good smartphone case! This will reduce the risk of mechanical damage.
• And don't forget to save your most important contacts to your SIM card. This is the fastest way to start a new phone life from scratch.

The race for fashion sometimes hurts comfort - a modern glass smartphone is a rather fragile device. We'll talk about how to protect it another time, and today we'll talk about ways to retrieve contacts from the phone book of a broken smartphone.

This operation is not as complicated as it might seem - fortunately, the manufacturers took into account the possibility of damaging the device and put tools in the OS for rescuing from phone numbers.

There are two ways to pull out the contacts - by air, without connecting to a computer, and through the ADB interface, to use which the gadget will need to be connected to a PC or laptop. Let's start with the first option.

Method 1: Google account

For the full functioning of an Android phone, a Google account must be connected to the device. It has a function of data synchronization, in particular, information from the phone book. In this way, you can transfer contacts directly without the participation of a PC, or use a computer. Before starting the procedure, make sure that data synchronization is active on the broken device.

If the phone's display is damaged, then, most likely, the touchscreen also failed with it. You can control the device without it - just connect a mouse to your smartphone. If the screen is completely broken, then you can try connecting the phone to the TV to display the picture.

Telephone

The direct transfer of information between smartphones is a simple data synchronization.

Done - numbers have been ported.

A computer

For a long time, the "corporation of good" has been using a single account for all its products, which stores, among other things, phone numbers. To access them, you should use a separate service for storing synchronized contacts, which has an export function.

1. Follow the link above. Sign in to your account if required. After loading the page, you will see the entire list of synchronized contacts.



2. Select any position, then click on the icon with a minus sign at the top and select "Everything" to select all those stored in the service.

   

   You can simply select individual contacts if you do not need to restore all synchronized numbers.

3. Click on three points in the toolbar and select the option "Export".



4. Next, you need to note the export format - for installation in a new phone, it is better to use the option "VCard"... Select it and click "Export".



5. Save the file to your computer, then copy it to your new smartphone and import contacts from VCF.

This method is the most functional for transferring numbers from a broken phone. As you can see, the option with transferring contacts "phone-to-phone" is somewhat simpler, but the use of "Google Contacts" allows you to do without a broken phone at all: the main thing is that synchronization is active on it.

Method 2: ADB (root only)

The Android Debug Bridge interface is well known to fans of customization and flashing, but it is also useful for users who want to extract contacts from a damaged smartphone. Alas, only owners of rooted devices can use it. If the damaged phone turns on and can be controlled, it is recommended to get Root access: this will help save not only contacts, but also many other files.

Before using this method, carry out the preparatory procedures:

• Turn on on your damaged smartphone;
• Download the archive for working with ADB on your computer and unpack it to the root directory of the C: drive;
• Download and install.

Now let's go directly to copying the phonebook data.

This method is more complicated than the previous one and more time consuming, however, it allows you to pull out contacts even from a completely dead phone. The main thing is that it is normally recognized by the computer.

Solving some problems

The procedures described above do not always go smoothly - difficulties may arise in the process. Let's consider the most common ones.

Synchronization is enabled, but there is no backup of contacts

Quite a common problem that occurs for a variety of reasons, ranging from banal carelessness and ending with a malfunction of "Google Services". On our website there is a detailed instruction with a list of ways to fix this problem - visit the link below.

The phone connects to the computer, but is not detected

This is also one of the most common difficulties. The first thing to do is to check the drivers: it is possible that you did not install them or installed an incorrect version. If everything is in order with the drivers, such a symptom may indicate problems with the connectors or USB cable. Try reconnecting your phone to a different connector on your computer. If that doesn't work, try using a different cord for the connection. If the replacement of the cable turned out to be ineffective, check the condition of the connectors on the phone and PC: they may be dirty and covered with oxides, which is why the contact is broken. In extreme cases, this behavior means a connector malfunction or problems with the phone's motherboard - in the latter case, you can't do anything on your own, you will have to contact the service.

Conclusion

We have introduced you to the main ways to extract numbers from the phone book on a broken Android device. This procedure is not complicated, but it requires the operability of the motherboard and the flash memory of the device.

More than 80% of buyers prefer smartphones with an already installed Android operating system. A lot of exciting applications in the Play Market, the ability to download software updates for free, a user-friendly interface, flexible settings, GPS-navigator, support for multiple accounts and much more.

But modern mobile devices are not very robust. Therefore, the problem often arises of how to get data and restore contacts and sms that are in the internal memory of an already broken phone on an android. In this article, we will help you get back lost information from your smartphone, in particular, pull out contacts from a broken Android phone.

I will immediately suggest an interesting way - you can connect with an HDMI cable to a TV and a monitor. And then, by connecting a mouse via bluetooth or USB, save the data to the memory card.

Proven Ways to Retrieve Contacts from Broken Phone with Broken Screen

The lack of direct interaction with water during a fall makes it very easy to recover data from the sim and external memory of the phone. To do this, it is enough to get an SD or operator card, place them in another work phone.

Below are some other ways to access a phone with a broken display:

• via USB cable;
• Email;
• special programs;
• cloud data storage;
• ADB protocol.

Let's consider what difficulties users usually face, how to help themselves in such a situation and how to view numbers on a broken phone.

How to get Android data from the cloud?

The convenience of working with the "Google" service is that when registering a mobile device, an account is created with Gmail.com. It will be the same in the future after the acceptance of the user agreement.

To get contacts from the computer from the cloud, if Android is broken, use the mailbox. In the upper left corner, click the "Gmail" and "Contacts" icon. In the upper right corner we find an image in the form of tiles with the signature "Google Applications", go to "Drive", select the file "Contacts.vcf". You can select "Backups".

The easiest way to do this is to go to www.google.com/contacts and copy contacts from the broken Android to a new Android smartphone. In the working device, enter your account data and turn on synchronization.

Method via usb cable and pc: how to enable USB debugging?

If there is a problem with your phone, you should not be upset. To get absolute access to the device and be able to remotely update smartphone software, create backups and restore lost data, move files from Android to PC, you should use ADB.

But first you need to enable USB debugging. There are several versions of operating systems, respectively, we will consider options for enabling debugging for each version.

For Android software 2 and 3. Go to the menu. We select "Settings". The next thing we need is to go to "Applications". We open them and find a section called "Development". Here we see the USB Debugging function. We give consent by clicking "Yes".

4 version of the Android operating system. Of course, we go to the device menu. Choosing settings. We are looking for a category called "System". We select the information "About the phone". Please pay attention to the "Release Notes". In the "Build number" parameters, press until a window appears with the words "You have become a developer." We return to the "System" again. We are looking for a new item. This will be the already connected section "For Developers", where the necessary "Debugging via USB" will appear. We choose.

5 version. From the settings you need to go to the information "About phone". We are looking for parameters. We select "Build number". A few clicks and "You are a developer"! Go to the initial settings again. We turn to the "Additional" category. We are looking for the corresponding menu item: "For developers". Continue by going to the USB Debugging category. All is ready!

How to use ADB to restore and copy

Before proceeding with the restoration work, you need to download ADB from the official website qtadb.wordpress.com, download the QtADB 0.8.1 version (tested on windows 7) or the "Android Debug Bridge" driver to your computer.

This program is to extract data from broken android. Consider a step-by-step instruction that will help you extract files using the capabilities of a personal computer from a broken android smartphone:

• download Adb Run on your PC;
• unpack;
• we are looking for the required file with the name "adb.exe";
• run as administrator;
• a blue pop-up window appeared;
• press the "y" and "Enter" keys several times;
• load the mobile device;
• we connect the phone to the computer via USB;
• open the "Task Manager";
• choose your mobile device;
• open the menu with the right button;
• select the item "Update drivers";
• we turn to the folder "adb";
• press "Shift";
• choose an empty seat;
• open the "command line", start-enter "cmd" - press "enter". You need to be especially careful here;
• carefully write "adb pull /data/data/com.android.providers.contacts/databases/contacts2.db";
• press "Enter".

The final file will have a db extension. To open it, use Excel. And after converting to csv, you can restore the phone book back through.

Android programs for receiving and copying information

Not too complicated instructions for the Recovery menu will help to recover data from the memory of a phone with an operating system on the Android platform and find out the information we need. This program is already installed in the smartphone itself. How to enter the menu and through the recovery to quickly extract contacts and SMS from Android with a broken screen:

• turn off the smartphone;
• simultaneously hold down the volume at the "quieter" level and the power button;
  select the item "backup and restore" with the sound button;
• go to the "backup" section, select it several times using the device's power button;
• we launch a smartphone connected to a PC;
• select "My Computer", find Android and look for the "backup" folder;
  unpack the archive;
• select data / data / com.android.providers.contacts / databases / contacts.db;
• We open it in a convenient way or through the online converter gsmrecovery.ru. Usually an Excel spreadsheet is used for this purpose.

You can also use dr.fone to extract contacts from a broken Android phone, but first you need to find this program and install it on your computer. This video demonstrates how the program works.

After clicking the "Allow" button, you authorize access to all personal data, including photos, numbers, videos. The "Start" button starts scanning the phone. All recovered items will appear on the screen. Having noted important information for yourself, continue by clicking "Recover". It is better to copy contacts and SMS from Android to a computer in CSV or HTML format.

Other options to pull contacts

1. Try another way -. A good option would be to install the Viber app on your pc. All contacts of the phone book are displayed in the vibe.
2. Using the MyPhoneExplorer application (www.fjsoft.at/en/downloads.php). Install the program and copy all the contents to the pc. On a smartphone, the program is installed without using the screen. But only USB debugging should be enabled!
3. If all else fails, you will have to seek help from expensive service centers and change the screen.

Ask questions in the comments, we will try to help.

Let's start with the contact list. If the phone runs on Android, then go to your Google account, the login is the same as in the Play Market. In the upper left corner there is a Gmail switch from which you get to Contacts. Select "Contacts" and check if the desired recipients are in the list. If so, import them through the Tasks function.

For iPhone and iPad owners, visit iCloud.com. The login is your email, and the password is the same as for the iCloud account that was used on the iPhone or iPad to access the App Store.

iTools

All data from iPhone and iPad is stored in iTools in backup format. It is recommended to do them before each update, then photos, videos, SMS and other types of content, up to recordings of telephone conversations, will always be available in the iTools online storage.

Android: USB, wifi, or Bluetooth

If contacts are not stored in accounts, or access to them is lost, and if you need other data from Android, then we try to synchronize the phone with a computer for debugging via USB, wifi, or Bluetooth

MyPhoneExplorer, provides control of the device from a computer. For some phones, when connected to a computer, the charging mode is activated by default. You can bypass it with a disabled, broken screen, or a non-working touchscreen by pressing the f1 key. We get into the file system and copy images, phone book and other data up to SMS

Sms

To restore and copy SMS messages and call log, there are applications such as SMSBackup & Restore (download on google-play https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore&hl=ru) , CallLogsBackup (download from google-play https://play.google.com/store/apps/details?id=com.softrelay.calllogsmsbackup&hl=ru). These programs will help restore SMS on the phone if they are missing and make backups if the phone starts to malfunction and there are fears that it may completely break down at any moment. Also, these programs are convenient to use when changing the phone: you will have access to all correspondence.

To copy data, you can use the androidscreencast remote control program http://code.google.com/p/androidscreencast/. It is installed on the computer. To use, you need to connect your phone via USB. The program makes it possible to save all the data stored in the phone's memory.

OTG cable

If the sensor does not work on the phone, you can return control by connecting the mouse via the OTG cable. Instead of reacting to touch, the phone will respond to mouse clicks.

Device is not syncing

If the phone turns on and off, or turns on, but the computer does not see it
- we turn to the extended launch mode. We insert the microSD card, hold down the power and volume up buttons, find ourselves in the Systemrecovery menu, select the backupuserdata line and copy the data to the microSD card.

If the phone:

• turned off and does not turn on,
• not charging,
• charging is in progress, but when disconnected from the power supply, the phone immediately turns off (in this case, you urgently need to copy all the necessary data from the device).

Try changing the battery. If it did not work, then you need a complete diagnosis.

Also, malfunctions of the phone, up to the inability to use the device, can be caused by firmware, or a non-licensed update. In this case, there are quite a few options for causes and consequences, and it is better not to risk it and contact the service.

There are times when the phone cannot be repaired, but the data stored on it is needed. The most radical way: soldering the memory chip. This is a complex procedure that requires specialized equipment. Also, after removing the microcircuit to copy information, it must be installed in a working device.

In principle, all phone breakdowns can be divided into two categories:

1. Damage to software (malfunction, poor quality / unlicensed firmware, virus, etc.)
2. Iron breakage (crashed, drowned, the touch pad turned off, the screen did not light up, the microcircuit burned out, etc.)

In some cases, the first category of reasons can be dealt with at home without having special skills in phone repair. The latter most often require either special knowledge and experience. If the phone malfunctions after falling, or falling into water, then most likely things are in the gland. But the screen that refuses to turn on raises questions. It is often difficult to understand what the root of the problem is: a software failure or physical damage. High-quality diagnostics will help you decide.

Our service center has been working with all types of breakdowns and damage for many years. Not only great experience, but also advanced equipment helps us to determine the cause and bring the device back to life. You can order only diagnostics and, based on its results, decide: leave the phone in the service, or try to solve the problem yourself.