Cleaning service agreement. Cleaning service agreement. Force majeure circumstances

The contract for the provision of cleaning services _________________________ _________________________ _________________________ represented by _________________________, acting on the basis of _________________________, hereinafter referred to as the "Customer", on the one hand and _________________________ represented by _________________________, acting on the basis of _________________________, hereinafter referred to as the "Contractor", on the other hand, and together referred to as the "Parties", have entered into this agreement as follows: 1. Subject of the agreement 1.1. Under this agreement, the Contractor undertakes, upon the instructions of the Customer, to provide a range of services for professional cleaning, and the Customer undertakes to accept and pay for these services. 1.2. The services provided by the Contractor under this agreement include: 1.3. The Contractor provides the services specified in clause 1.2 of this agreement, on the basis of written assignments from the Customer, in which the content of the assignment must be formulated and a cleaning schedule established. 1.4. Services under this agreement are provided by the Contractor at the Customer's facility located at: _________________________, with total area _________________________ sq. m. 1.5. The term for the provision of services: _________________________. 2. Rights and obligations of the parties 2.1. The Contractor undertakes: 2.1.1. Ensure the fulfillment of the obligations stipulated by this agreement in accordance with technological requirements. 2.1.2. Use professional cleaning products and equipment, safe methods works that are not capable of causing damage to the property of the Customer. 2.1.3. Provide the Customer with an act on the provision of services indicating the cost and volume of actually rendered services for _________________________ no later than _________________________. 2.1.4. Provide, at the request of the Customer, any information on the progress of the fulfillment of obligations under this agreement. 2.1.5. Eliminate free of charge, at the request of the Customer, all identified deficiencies, if in the process of providing services the Contractor made a deviation from the terms of the contract, which worsened their quality. 2.2. The Contractor has the right to: 2.2.1. Receive clarifications from the Customer on all issues arising in the course of the provision of services, and any additional information necessary to fulfill their obligations under this agreement. 2.3. The customer undertakes: 2.3.1. Provide the Contractor with access to all areas subject to cleaning. 2.3.2. Create the necessary conditions to ensure the full provision of the services provided and fulfill them on time. 2.3.3. Consider and sign the act on the provision of services within _________________________ from the moment it is received from the Contractor, and if there are objections, inform the Contractor about them within _________________________ from the date of receipt of the act, otherwise the act is considered accepted by the Customer. 2.3.4. Accept and pay for the services rendered to him within the time frame and in the manner prescribed by this agreement. 2.4. The customer has the right: 2.4.1. Receive oral and written explanations from the Contractor about the progress in fulfilling obligations under this agreement. 2.4.2. Require the Contractor to properly fulfill the obligations under this agreement. 3. Contract price and settlement procedure 3.1. The cost of services provided under this agreement is _________________________ rubles. 3.2. Payment under this agreement is made by the Customer on a monthly basis on the basis of the act on the provision of services signed by the Parties no later than _________________________. 3.3. In case of impossibility of performance arising through the fault of the Customer, services are payable in full. 3.4. In the event that the impossibility of performance has arisen due to circumstances for which neither of the Parties is responsible, the Customer shall reimburse the Contractor for the actual costs incurred by him. 4. Unilateral refusal to execute the contract 4.1. The customer has the right to refuse to execute this contract, subject to payment to the Contractor of the actual costs incurred by him. 4.2. The Contractor has the right to refuse to fulfill obligations under this agreement only on condition that the Customer is fully reimbursed for losses. 5. Responsibility of the parties 5.1. In case of non-fulfillment or improper fulfillment of their obligations under this agreement, the Parties shall be liable in accordance with the current legislation of the Russian Federation. 5.2. In case of violation of the term for the provision of services established by this agreement, the Contractor shall pay the Customer a fine in the amount of _________________________% of the cost of the services provided. 5.3. In case of violation of the terms of payment for the services rendered, the Customer pays to the Contractor a forfeit in the amount of _________________________% of the debt amount for each day of delay. 6. Procedure for resolving disputes 6.1. Disputes and disagreements that may arise during the execution of this agreement will, if possible, be resolved through negotiations between the Parties. 6.2. If the Parties do not come to an agreement, disputes are resolved in court in accordance with the current legislation of the Russian Federation. 7. Final provisions 7.1. This agreement is made in two copies with equal legal force, one copy for each of the Parties. 7.2. The agreement comes into force from the moment of its signing and is valid until the Parties fully fulfill their obligations under this agreement. 7.3. All changes and additions to this agreement are formalized by additional agreements of the Parties in writing, which are an integral part of this agreement. 7.4. Statements, notifications, notices, demands or other legally significant messages, with which the agreement connects civil consequences for the Parties to this agreement, entail such consequences for this person from the moment the relevant message is delivered to the Party or its representative. Legally significant messages are subject to transmission by: A message is considered delivered even if it was received by the Party to which it was sent, but due to circumstances depending on it, it was not delivered to it or the Party did not familiarize itself with it. 7.5. In everything else that is not provided for by this agreement, the Parties are guided by the legislation of the Russian Federation. 8. Details and signatures of the parties Customer _________________________ _________________________ _________________________ _________________________ _________________________ M. P. Contractor _________________________ _________________________ _________________________ _________________________ _________________________ M. P.

CLEANING SERVICE AGREEMENT

By the agency of services "Rainbow"

№ _____

Syzran city "___" _______________ 2010

Hereinafter referred to as the "Customer" and the service agency "Rainbow » , hereinafter referred to as the "Contractor",. V., acting on the basis of a certificate - together the "Customer" and "Contractor", hereinafter referred to as the "Parties", have entered into this Agreement as follows:

1.1. The Customer instructs, and the Contractor assumes the obligation to organize the implementation of a set of cleaning works for the Customer's premises, located at: ____________________________________, with a total area of ​​_______ sq. m.

1.2. The list, scope, timing and cost of work are given in Appendices No. 1 and No. 2, which are an integral part of this Agreement.

2.1. Rights and obligations of the Contractor

2.1.1. The Contractor ensures high-quality performance of work, in the amount and terms stipulated by this Agreement and Appendix No. 1.

2.1.2. The Contractor, at the request of the Customer, provides cleaning services performed at a separate price, in accordance with Appendix No. 2.

2.1.3. The contractor independently purchases materials, equipment and machinery necessary for the performance of work, and also at its own expense provides maintenance and repair of equipment and machinery.

2.1.4. Provides cleaning of premises in accordance with Appendix No. 1 according to the schedule agreed with the Customer.

2.1.5. Is responsible for the observance of the safety rules, fire safety rules and regulations by the personnel entrusted to him internal regulations on the territory of the Customer.

2.1.6. It economically uses electricity, water and other supplies provided by the Customer.

2.1.7. Immediately eliminates the Customer's claims regarding the quality of the work performed.

2.1.8. Upon completion of the work, it submits to the Customer an Acceptance Certificate.

2.1.9. It guarantees compensation for damage related to damage to the Customer's property caused during the work due to the fault of the Contractor's employees.

2.1.10. The Contractor guarantees compliance with the confidentiality principle.

2.1.11. The Contractor does not have the right to transfer his obligations under this agreement to a third party without the prior written consent of the Customer.

2.2. Rights and obligations of the Customer

2.2.1. Provides the Contractor's employees with electricity, hot and cold water necessary for cleaning the premises.

2.2.2. Provides access to the cleaned premises at the time agreed by the Parties. Has the right to control the cleaning of the premises, or to entrust it to another person (_____________________________________________________).

2.2.3. If necessary, the Customer provides the Contractor with a list of special requirements for safety, fire safety and the behavior of the Contractor's personnel, which are subject to strict observance on the territory of the facility.

2.2.4. The "customer" ensures the absence of children, other persons, animals and other feathered pets in the cleaned premises. On its own, it isolates or seals aquariums, dendrarriums and decorative indoor plants from the cleaned rooms.

2.2.5. The "Customer" has the right to supplement the application for services under this agreement, during the execution of works, respectively, Appendices No. 1, No. 2 of this Agreement, by filling out the form of an additional agreement (Appendix No. 3).

3.1. During the execution and acceptance of an order for the performance of services, the "Customer" makes an advance payment of 20% of the total cost of the order.

3.2. The final payment for the services rendered under this agreement is made upon completion of the performance of all services specified in the annexes to this agreement after signing the Acceptance Certificate.

3.3. The amount of the cost of services under the Agreement is not subject to change in unilaterally.

3.4. Any change in the volume and cost of work is formalized by an additional agreement to this Agreement, signed by authorized representatives of the parties.

4.1. The contractor guarantees the provision of services in strict accordance with GOST R "Cleaning services for buildings and structures."

4.2. The Contractor is financially liable for damage caused by him to the Customer and his property during the execution of work, in the amount of direct losses, confirmed in writing by an independent organization.

4.3. In the event that the "Customer" refuses to provide him with services under this agreement after making an advance payment upon the arrival of the work team at the facility, the "Customer" pays a penalty in the amount of 20% of the total cost of the application (that is, the prepayment is not returned to the "Customer") ... In case of serious and good reason, force majeure circumstances, this issue is resolved on the spot by agreement of both parties.

5. Acceptance of works

5.1. The "customer" has the right to be present when cleaning the premises in person or to entrust it to another person.

5.2. Upon completion of the cleaning work, the "Contractor" hands over to the "Customer" the quality and volume of the work performed, by signing the Acceptance Certificate in duplicate (one for each side).

5.3 In the event that the "Customer" discovers a discrepancy between the work performed and this contract (including attachments No. 1, No. 2), the "Contractor" is obliged to immediately eliminate the comments of the "Customer".

5.4. After the signing of the Acceptance Act, the claims of the "Customer" to the "Contractor" are invalid.

6.Duration of the contract

6.1. The contract comes into force from the moment of its signing by representatives of both parties and is valid until the end of the performance of all services under this contract and Appendices No. 1, No. 2. (No. 3, if any).

7 Dispute Resolution Procedure

7.1. Any disputes between the parties related to and / or arising from the Agreement will be resolved by the parties on the basis of negotiations. If the parties do not reach an agreement, the dispute is submitted to the Arbitration Court of Samara.

7.2. Any Changes and Additions to this Agreement are considered valid and are its integral part if they are made in writing, signed by duly authorized representatives of both parties.

7.3. This Agreement is made in two copies, having the same legal force, one for each of the parties.

8. Details and addresses of the parties

It's no secret that between cleaning companies and customers, problems often arise that can lead to the termination of the current contract and change of the service provider. Expert NP "Association AHP" Administrative Director with a long record of work Natalia Yegmenova shares her experience on how to secure the company from receiving poor quality services cleaning the premises at the stage of drawing up and agreeing to the Agreement.

Drafting and harmonization of contract,

cornerstone points.

An agreement for the provision of cleaning services is an agreement according to which one party (the Contractor) undertakes to provide the other party (the Customer) with cleaning services for a certain monetary remuneration. A very important point even at the stage of choosing a cleaning company is the Terms of Reference, the quality of preparation of which can greatly affect both the results of the tender and the process of drawing up and signing the contract. The Terms of Reference should describe the object, the list of works, terms and time of their execution, requirements for quality and cleanliness standards, as well as other points important for the Customer. Drawing up a technical assignment is already the beginning of drawing up a contract. Subsequently, the prepared TK may become an integral part of the contract.

The basic structure of a contract is as follows:

1. Preamble

2. Subject of the contract

3. Rights and obligations of the parties

4. Prices and settlement procedure

5. Responsibilities of the parties

6. Term of the agreement /. Change and termination of the contract

7. Force majeure circumstances

8. Other conditions

9. Details and signatures of the parties

The structure of the contract is determined by its subject, so the number of sections can be much larger and more detailed.

The following sections require special attention when signing a contract for the provision of cleaning services:

— SUBJECT OF THE CONTRACT

- RIGHTS AND OBLIGATIONS OF THE PARTIES

- PRICES AND PAYMENT PROCEDURE

Based on the subject of the contract:

- ORDER OF DELIVERY AND ACCEPTANCE OF WORKS

- LIABILITY OF THE PARTIES

A section that very many do not consider important and is extremely rarely used in ordinary business contracts:

- CONFIDENTIALITY

APPENDICES. It is here that the points are reflected that, due to some circumstances, cannot be stated in the body of the treaty itself.

SUBJECT OF THE CONTRACT.

This is the main section of the contract, which is an essential condition of any contract. Without determining what is the subject of the contract, it is impossible to conclude a single contract.

As a rule, when concluding a contract for the provision of cleaning services, the Subject of the contract is defined as the performance of a complex of cleaning works, or as the provision of a comprehensive cleaning service.

Having formulated what services are provided, then the total area of ​​the premises or territories that are subject to servicing by the cleaning company is reflected. Also, of course, it is necessary to determine where the indicated premises and territories are located, at what address. But the contract should clearly state not only the total area of ​​service, but also the list of serviced premises. This is done very rarely, but it is very important point... You will definitely need an Application, where the floor plan will be fixed and the boundaries of the serviced territories are indicated on it. In fact, this information can be copied from the lease.

Next, a list of those works that must be performed by the cleaning company, their frequency is determined. For maximum convenience and ease of understanding, it is best to choose a table format for presenting data. Here it is necessary to most clearly and in detail reflect what kind of work the cleaning company should perform as part of the main daily cleaning, complex cleaning and general cleaning, as well as cleaning the surrounding area.

Remark: there are some discrepancies in the definition of types of cleaning as such. According to the State Standard of the Russian Federation R 51870-2002, according to the frequency, services are divided as follows:

Initial complex cleaning;

Daily complex cleaning and care;

Weekly comprehensive cleaning and maintenance;

spring-cleaning and care.

However, in terms of the wording of the services offered, cleaning companies do not have a single format for defining cleaning. These may be options:

Complex cleaning and general cleaning;

Daily cleaning, maintenance cleaning and complex cleaning, and a set of works suitable for general cleaning can be done by everyone as a separate service.

There are other combinations as well. In this case, you should not get hung up on definitions, the main thing is to clearly understand what kind of work they include.

Rooms that are different in purpose require a different format, frequency and volume of service. In the table with the list, it is desirable to determine the groups of premises with the same set of work and the frequency of maintenance: offices, bathrooms, corridors, entrance groups... And for each of the groups, make your own list. After it is clearly defined WHAT the cleaning company will do, it is necessary to determine HOW OFTEN it will do all this, i.e. periodicity. There are several reflection options here of this moment... You can make a table where there will be the corresponding columns: daily, weekly, etc., and mark the desired item, or have one column - the frequency, and opposite the corresponding works write how many times in a certain period or how often it is necessary to perform these works. You can use any option that is most comfortable for the Customer and the Contractor.

It is very important to focus on the frequency of some types of work in relation to the season. It is clear that there are periods, such as autumn-winter-early spring, when an increase in the intensity of harvesting will be required. The main thing is to determine the zones where this intensity increases and the types of work that need to be carried out more often.

Next, it is determined WHEN the listed works should be carried out. Here you can also make an additional column and, opposite each type of work, record the time of their implementation. Or, if this is not a very large spread in days, then fix it in the body of the contract or in the appendix below the tables.

An essential point is the fixation of WHAT and by means of WHAT the cleaning company will implement the assigned tasks. This issue can be divided into two groups: materials and equipment.

Particular attention should be paid to the issue of consumables that may arise when signing a contract. Who exactly, in what volume, with what frequency will buy consumables. There are three options here:

1. All purchases are fully carried out by the cleaning company;

2. All purchases are made by the Customer;

3. The customer together with the cleaning company carry out purchases, defining each of its own list.

Each option has its own nuances.

In the first case, the main critical moment for the Customer may be the price of materials. Very often, cleaning companies may overestimate some consumables for some consumables.

In the second case, the cleaning company can use special equipment to service the office, the customer will have to purchase funds only in accordance with its requirements. These are usually special chemical compositions... Otherwise, the cleaning company has every reason to refuse service using special equipment, and this is already reflected in the quality of the service and, in principle, on the list of works.

The tritium option makes sense for the Customer if he really gets savings when purchasing on his own. But in this case, it is very important to clearly define who is responsible for what. It is worth trusting the cleaning company in terms of consumables for equipment and detergents for this equipment. The customer is responsible for the "paper" component. it toilet paper, towels, napkins, maybe soap.

Of course, the customer must have an idea of ​​the options and brands of detergents used by the cleaning company even before signing the contract. Clearly understand the level of their safety, environmental friendliness and efficiency. In the contract, you can choose several options for reflecting the materials used: either simply indicate that the cleaning company, as part of the fulfillment of obligations under the contract, uses detergents and consumables certain brands, or another application is drawn up, where the brand of the detergent, its characteristics and purpose are also reflected in tabular form. The same reflection format can be used for inventory and equipment listing.

Another very important point is garbage disposal. If the task of a cleaning company is to collect garbage from baskets and take it to a specially designated and equipped place with containers, everything is quite simple here. However, if the responsibility for garbage collection lies with the Customer by virtue of the terms of the lease agreement or because the company is the owner of the premises, then the situation is different. Firstly, the question of who will organize garbage disposal, and, therefore, conclude a contract with landfills is being decided. If the Customer is himself, then the same scheme applies to the cleaning company as described above. If the garbage collection is carried out by a cleaning company, in addition to the fact that this is fixed in the contract, a reference to the contract that was concluded between the cleaning company and the landfill must also be reflected. And this agreement should reflect the mechanism of how garbage from the Customer gets to the landfill. Either it will be a car that will pick up garbage at the specified address certain days, whether it is a container (how much (cubic meters) and how much per month), which will be installed in the designated place. In addition, a copy of the license for the collection, use, disposal, disposal of waste from the relevant landfill must be provided. Therefore, if the function of garbage disposal is assigned to a cleaning company, the latter is obliged to provide copies of all documents related to this issue. These copies can also be made as an Appendix to the agreement.

Items relating to the determination of the frequency, time, as well as materials and equipment instead of the section SUBJECT OF THE CONTRACT may be reflected in the section RIGHTS and OBLIGATIONS.

RIGHTS AND OBLIGATIONS

It contains the basic conditions for the execution of the contract, transfer of risks, distribution of costs, notifications, proof of the execution of the transaction. In fact, this section fixes what the parties are obliged to do to make the other party feel good, and what the parties can afford as part of the performance of the contract.

Obligations of the Contractor

It is clear that the Contractor is obliged to ensure the high-quality performance of the work, in the amount and terms stipulated by the Agreement, and upon completion of these works is obliged to provide the ACT of the work performed. It is necessary to clearly record the frequency of submission of this act, the period for its provision, and that this act should be provided and, accordingly, signed by the parties after the reporting period.

Further, the level of personnel training is recorded. The contractor is obliged to ensure the necessary professional level of personnel, organize training in working on harvesting equipment (if required), ensure its compliance with qualification requirements and requirements for categories for electrical safety when working with electrical equipment, as well as, if necessary, provide relevant supporting documents.

The Contractor is obliged to be responsible for compliance by its personnel with safety regulations, fire safety and internal regulations on the territory of the Customer and conduct appropriate briefings. In turn, the Customer is obliged to provide these rules.

A very important point is the presence of a responsible representative at the Facility with a power of attorney from the cleaning company, his functions, rights and obligations, especially in terms of acceptance of work, as well as fixing in the contract that he has a mobile connection. It will not be superfluous to clearly indicate in the contract the contact persons of the cleaning company outside the Facility in case of any questions that cannot be resolved with a representative at the Facility, their positions and contact numbers. The list of contact persons must also be indicated on the part of the Customer.

An equally important point is to ensure the safety of the property of the Customer's company. The main question is what and how the cleaning company will provide for this commitment. Very often in contracts there is such a general phrase: "The Contractor is obliged to treat the Customer's property with care when providing services ... and guarantees full compensation for damage related to damage to the Customer's property caused during the provision of services through the fault of the Contractor's employees." However, there is no understanding of the mechanism of this compensation.

Some cleaning companies are ready to provide a civil liability insurance contract. Even at the tender stage, it is worth clarifying about the possibility of concluding a civil liability insurance contract and for what amount the company is ready to conclude it. At the time of the conclusion of the contract for the provision of cleaning services, it is advisable to fix in the contract not only the fact of civil liability insurance, but also the fact that its validity period should cover the duration of the contract for cleaning services.

Another option to insure your company against possible losses is a deposit that the cleaning company transfers to the client's current account.

It is difficult to say unequivocally which of the above options is better. Here you need to take into account many factors: the size of the Customer's company, and the capabilities of the cleaning company itself, and the scale, in principle, of the services provided. Also possible mixed version when the cleaning company insures part of the property obligations, the part is provided with a deposit.

The obligations of the Contractor can also be imposed on the immediate notification of the risk of emergency(a pipe is flowing somewhere).

Further, the moment that the Customer must clearly define with the Security Service even before the conclusion of the contract: what they need from the cleaning company so that the employees of the latter can enter the facility and work calmly, and these wishes should be recorded in the contract in the form of obligations. In any case, if the security personnel need information on personnel, including professional and biographical data, or you need to interview the employees of the cleaning company who will work in your office, this should be agreed with the counterparty and recorded in the contract. As a result, the Contractor must provide the Customer with employees agreed with him. It is also advisable to fix the obligation to replace personnel in case of objective necessity during the execution of the contract.

It makes sense to reflect in the contract the possibility of transferring obligations to third parties. Is it permissible at all and, if permissible, under what conditions (with the consent of the Customer or it is not required). Financial obligations should be clearly defined: who will pay for these services and in what format. And of course, the responsibility of the Contractor for the actions of third parties to the Customer.

And finally, in terms of the Contractor's obligations - savings. That is, it is the duty of the cleaning company to economically use the electricity, water and other resources provided by the Customer.

Obligations of the Customer .

In addition to the fact that the Customer is obliged to pay for the services provided, he still has a number of very important obligations. It is necessary to turn Special attention on the procedure and terms of signing the ACT of the work performed or providing a reasoned refusal to sign it.

The customer must be prepared for the fact that in the contract it will be required to oblige his company to provide the opportunity to use water, electricity and other resources for the provision of cleaning services, as well as to organize a waste storage site. In addition, one of the most important obligations of the Customer is the provision of utility rooms both for storage of cleaning equipment, inventory, detergents and consumables, and for the staff of the cleaning company. Very often, when arranging office space, this moment is overlooked and, either they generally forget about premises of this purpose, or they are made of such a size that it is impossible to store them in the proper volume, and even more so to find people there. It should be separate rooms since people and chemical substances cannot be in one place.

Having obliged the Contractor to be responsible for compliance by his personnel with safety rules, fire safety and internal regulations on the territory of the Customer, the latter is obliged to transfer everything to the representatives of the cleaning company. necessary instructions and rules.

And the last thing that I would like to note in the duties of the Customer is the algorithm for accessing the cleaning company employees to the facility. The customer is obliged to provide in set time entrance and exit of cleaning company employees to the office, organize unhindered access to all premises and all territories where work is to be carried out according to the contract, as well as ensure the unhindered import of equipment, inventory and materials and export of equipment, if necessary, having accordingly determined the algorithm as it is will be.

The above list of obligations is not exhaustive.

As for the rights, the only thing that I would like to draw attention to is the right of the Customer at any time to check the quality of the services provided.

PRICES AND PAYMENT PROCEDURE

In the contract for the provision of cleaning services, as a rule, there are two formats for reflecting the cost. Or it is a fixed amount formed by a clearly defined volume of services and the cost of each type of work. Or it is fixed in the contract that the amount to be paid is determined by the protocol of the agreement of the contract price. A mixed payment option can also be provided, if part of the services is clearly defined and fixed, and part can be of an episodic or non-systematic nature, i.e. these works can be considered as additional services. It is important to reflect the procedure for filling out an application for the provision of these additional services (terms, document form).

The very cost of each service or square meter, of course, must be recorded in the Appendix. This is a very important point! There should not be any links to the company's websites, to the prices valid at the time of the conclusion of the contract! Understanding how the cost of the services provided is formed should follow from the contract.

It is very important to reflect in the contract that the cost of consumables and detergents provided by the Contractor is included in the indicated amount or in the cost of the service. It is clear that this does not apply to toilet paper, towels, napkins, soap, i.e. those materials that are not used directly in cleaning.

The following points are important not only for cleaning contracts, but in principle for all contracts. These are the terms or dates of settlements, and what exactly is the fact of payment (debiting from the payer's account, crediting to the beneficiary's account, payment order, etc.). Also the form of payments: cash or non-cash. A very important point is the reflection of VAT. Very often they completely forget about him. If VAT is not considered when calculating, it is necessary to indicate the reason.

It is very important for the consumer to prevent an increase in the cost of services. Here you can indicate in the contract that within a certain period the cost of services cannot be increased. If an agreement is concluded with prolongation or indexation of value is generally allowed, it is advisable to fix top bar possible increase.

ORDER OF DELIVERY AND ACCEPTANCE OF WORKS

As mentioned earlier, it is the subject of the contract that determines its structure. Therefore, in contracts for the provision of cleaning services, there is often such a section as the procedure for delivery and acceptance of work. It may have other names, but the meaning remains the same. In principle, the items that are reflected in this section can be placed in other sections (rights and obligations), therefore the presence or absence of this section depends on the cleaning company and the form of the contract proposed by it. In any case, the presence of this section makes it possible to locally formulate the process of assessing and controlling the quality of the services provided, and the format for recording the result of this assessment.

Here it is imperative to reflect that in case of detection of low-quality provision of services, given fact must be recorded in writing and must be done in conjunction with an authorized representative of the cleaning company. It would be nice to define the form of this document and make its form part of the contract, i.e. Application.

It makes sense to insist on a definite and completely material fact of compensation for fixed violations of the terms of the contract in terms of the provision of services. Either take the point system as a basis, or take into account the number of documents issued with the fixation of poor-quality services, or consider some other criteria and tie all this to the financial component in the form of specific fines as a percentage of the total amount of remuneration.

LIABILITY OF THE PARTIES

Here I would like to draw your attention to only one aspect. These are possible fines from regulatory authorities (non-compliance with the requirements for cleaning the adjacent territory, the condition of buildings, environmental damage) and injury to people as a result of poorly rendered services by the cleaning company. That is, in this section, it is necessary to record that all the above costs of the Customer, incurred through the fault of the Contractor, will be compensated by the latter.

CONFIDENTIALITY

In principle, the issue of confidentiality can be recorded in the section "Rights and Responsibilities". It is important to reflect that in the process of providing services, the Contractor guarantees strict observance by all employees directly related to the fulfillment of obligations under the contract, the principle of confidentiality, non-dissemination of any information concerning the Customer and his employees, and also that the Parties undertake to comply with the principle of confidentiality even after the termination of the contract.

Points that it makes sense to also pay attention to when concluding a contract for the provision of cleaning services.

1. Defective statement. A document that must be drawn up at the time of the conclusion of the contract and signed by both parties. It reflects all damages and defects at the time the cleaning company entered the Customer's facility. At the discretion of the parties, this can remain a separate document, or it can become an integral part of the contract.

2. Any conventional names must be disclosed. If the Parties have agreed to use any legend, they must be deciphered.

3. A question that is often raised when it comes to cleaning and for many it is of great importance. This is the citizenship of the employees who will work at the Facility. If this is a matter of principle, it must be fixed in the contract.

4. Overalls. What will the employees of the cleaning company work in? It is also important to outline this point at the stage of negotiations. If the Customer wants to have a custom dress code instead of the one accepted by the cleaning company, it is important to determine who will bear the financial costs.

5. Is it important how many employees the cleaning company will fulfill its obligations?

The above list, of course, is not exhaustive, and the law proclaims freedom of contract, which gives the right to reflect the slightest nuances in the contract. Also, I would like to draw your attention to the fact that the provisions recommended for all types of contracts are not considered here.

Limited Liability Company "Cleaning Company Clean World", hereinafter referred to as the "Contractor", represented by Director General ________________________, acting on the basis of the Charter, on the one hand, and CJSC _________, hereinafter referred to as the "Customer", represented by the General Director _________________, acting on the basis of the Charter, on the other hand, collectively referred to as the "Parties", have entered into this agreement on the following:

1. THE SUBJECT OF THE AGREEMENT

1.1. The Contractor undertakes to provide cleaning services in the office and utility rooms of the Customer at the address: 1111141, Moscow, st. Plekhanova, 7 (hereinafter referred to as the Object), with a total area indoor spaces 2297 sq.m., including: 1988.2 sq.m. - daily; 233.4 sq.m. - once a week; 75.4 sq.m. - Once a month, and the Customer undertakes to accept and pay for these services.
1.2. The scope of work, the procedure and terms for their implementation are indicated by the Parties in the relevant Appendices to this Agreement.
1.3. Works under this Agreement are carried out in accordance with the Technological Cleaning Programs (Appendix No. _________), approved by the Customer, using the materials and equipment of the Contractor.
1.4. The provision of cleaning services for high-level surfaces is carried out at a height:
- Daily comprehensive and supportive - no more than 1.5 meters;
- General cleaning from 1.7 to 3 meters.
1.5. Services that are not the subject of this Agreement, specified in Appendix No. 6, are provided by the Contractor upon a preliminary Application after the conclusion of the relevant Supplementary Agreements to this Agreement.
1.6. If the Contractor does not have the appropriate permits / licenses to perform any works / services that are the subject of this contract, the specified works / services are performed with 100% involvement of a subcontractor who has the appropriate permits / licenses.

2. ORDER OF DELIVERY AND ACCEPTANCE OF WORKS

2.1. Delivery and acceptance of the work performed is carried out monthly, no later than the 5th day of the calendar month following the month of the provision of services, on the basis of the Certificate of delivery and acceptance of the work performed, signed by the authorized representatives of the parties.
2.2. If, during the cleaning process, it is revealed that it is impossible to eliminate individual contaminants with the help of cleaning agents and equipment, the Contractor carries out a control cleaning (cleaning) for the Customer, in the presence of an authorized person, using the means specified by the Customer, from among the means used by the Contractor. Upon confirmation of the impossibility of eliminating defects, the Customer does not have the right to present claims to the Contractor for the quality of cleaning.
2.3. If in the process of providing the Services that are the subject of this Agreement, deficiencies are revealed, the Customer informs the Contractor about this by fax, indicating the name and phone number of the employee who sent the document. The Contractor is obliged to immediately, but no later than 24 hours from the moment of receipt of the fax, appear to the Customer to draw up an act. If the Contractor fails to appear, or
refusal to draw up / sign the act, the Customer draws up the act unilaterally, and this act is binding on the Contractor.
2.4. In case of non-receipt of a written reasoned refusal to accept the services, as specified in clause 4.1. of this Agreement for the term, the services are recognized by the parties provided by the Contractor in full, on time and with proper quality, and the act of work performed is considered signed by both parties.

3. PRICES AND PAYMENT PROCEDURE

3.1. The parties agreed that payment for services performed in accordance with clause 1.1 of this agreement will be made by bank transfer by transferring Money from the settlement account of the Customer to the settlement account of the Contractor.
3.2. The cost of providing services is contractual and is determined by the Parties in the corresponding Appendix No. 5 to this Agreement. Not subject to VAT.
3.3. The Contractor's services are paid in the following terms and in the following order:
3.3.1. The Customer transfers to the Contractor's bank account an advance payment of 50% of the monthly cost of the services of this Agreement specified in Appendix No. 5 to this Agreement within 3 (three) banking days from the date of receipt of the invoice from the Contractor for the services provided, but not earlier than the date of entry of this Agreement. Of the Agreement in force ..
3.3.2. At the end of each calendar month for the provision of services, the Parties, within 3 (three) working days, draw up an Acceptance Certificate for the work performed. After signing the Certificate of Delivery and Acceptance of Works by both Parties, the Contractor issues an invoice to the Customer for the remaining part of the amount to be paid within 5 (five) banking days from the date of signing the Certificate of Delivery and Acceptance.
3.3.3. Payment is considered made on the day the funds are debited from the Customer's current account or at the time the Customer submits a payment order with the Bank's mark.
3.4. If additional work was performed, the Customer undertakes to pay for them in full.
total cost additional work can be determined by the actually performed work and is formalized by the relevant Supplementary Agreements to this Agreement.
3.6. The cost of services under this Agreement does not include the supply of consumables for bathrooms (toilet paper, air fresheners, paper towels, disposable toilet seat covers, liquid soap, urinal tablets and flush cisterns, etc.), plastic garbage bags. These services, as well as any other services not specified in the Subject of this Agreement, are paid by the Customer separately upon submission of invoices.
3.5. The parties have the right to change the list and cost of the services provided by the Contractor by signing the corresponding Supplementary Agreements.

4. RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1. The Contractor undertakes:
4.1.1. Perform the work specified in the Appendices to this Agreement with high quality and on time. To appoint by order the person (s) responsible for the performance of the work stipulated by this contract, a copy of the order to transfer to the Customer.
4.1.2. By agreement with the Customer, by the beginning of the execution of the contract, have in the state, or on the basis of separate labor agreements with involved specialists, the required number of personnel, allowing timely, high quality and full performance of the work stipulated by this contract.
4.1.3. Provide the Customer with additional services in accordance with clause 1.5. actual agreement. Provide the Customer with all necessary documentation for chemicals used in
the cleaning process in accordance with the requirements of the current legislation.
4.1.4. Observe the safety rules when performing work, the regime requirements established for the Customer's Facility, conditions of confidentiality and non-disclosure of information received during the performance of work under this contract.
4.1.5. To carry out the work by our own specialists, as well as with the involvement of the forces of third-party specialists and organizations, with the delivery at their own expense to the Customer's Facility of the necessary material assets belonging to the Contractor.
4.1.6. To bear full responsibility for the activities of third-party organizations and specialists involved by him at the Customer's Facility, as well as compensate for the damage caused by them to the property of the Customer or third parties, provided that the damage caused by the fault of the Contractor (Contractor's employees) is actually justified and confirmed.
4.1.7. In case of discovery of facts of work at the Customer's Facility, persons involved by the Contractor and not having the right to do so without special permission, independently and at their own expense bear the burden of the costs of paying fines and penalties imposed by the relevant competent authorities.
4.1.8. To carry out work in strict accordance with the work schedule established by the parties and the approved Technological cleaning programs.
4.1.9. Observe the operating instructions for equipment and mechanisms owned by the Customer and used by the Contractor.
4.1.10. Provide ongoing training for technical personnel operating the cleaning equipment.
4.1.11. If it is necessary to change the start or end date of work, due to unforeseen circumstances, the Contractor is obliged to inform the Customer about this at least 48 (forty eight) hours before the earlier scheduled date.
4.1.12. If the elimination of certain types of contamination can cause damage to the surface to be cleaned, the Contractor is obliged to warn the Customer about the possible consequences, and act in accordance with the instructions given by the Customer to the Contractor, drawn up in the form of an order and signed by an authorized person.

4.2. The customer undertakes:
4.2.1. Provide the necessary conditions for carrying out work in the serviced territories, as well as unimpeded access of the Contractor's personnel to the internal premises of the Customer's Facility at the hours agreed by the parties in the relevant Appendices to this Agreement.
4.2.2. Ensure the release of the areas cleaned by the Contractor's personnel (except for daytime cleaning), by the customers or contractors of the Customer, the absence of repair and restoration work, loading and unloading operations in the cleaned premises. When carrying out such work in these, as well as in the adjacent premises, cleaning is not carried out until the end of such work. In this case, the Parties draw up an Act on the shift of the cleaning time. Additional costs arising in this case are paid by the Customer according to a separate invoice issued by the Contractor.
4.2.3. Pay for the work performed, in accordance with the conditions specified in article 3 of this contract.
4.2.4. Conduct an initial briefing of the Contractor's personnel about the procedure, entry rules and conditions of stay at the serviced Customer's Facility.
4.2.5. If it is necessary to change the start or end date of the services provided for in Appendix No. 1 to this agreement, the Customer is obliged to notify the Contractor about this by fax at least 48 (forty eight) hours before the earlier scheduled date.
4.2.6. For indoor cleaning, provide certain places for filling the cleaning machines with water, draining the waste liquid and washing the equipment.
4.2.7. Provide, 5 (five) working days prior to the date of entry into force of this agreement to the Contractor, premises at the Customer's Facility that meet sanitary standards and rules fire safety, for safe storage during and after working hours of machinery, equipment, inventory, material values, consumables, chemicals, personal belongings, documents, etc., used in the process of carrying out work and rendering services, as well as changing places (locker rooms) of the Contractor's personnel. The room must be locked with a key, and the key must be handed over to the guard post. The Customer is responsible for the safety of machinery, equipment, inventory, material values, consumables, chemicals, etc., used in the process of carrying out work and rendering services, as well as places for changing clothes (changing rooms) of the Contractor's personnel.
4.2.8. Provide the Contractor with serviceable power supplies, cold and hot water supply, lighting, sewerage, garbage collection containers.

4.2.9. The cost of electricity, water supply, sewerage consumed in the course of the work, as well as the cost of removing waste from the Customer's Site, is charged to the Customer.

5. DURATION OF THE AGREEMENT CHANGE AND PROCEDURE OF ITS TERMINATION

5.1. This agreement comes into force from "__" _______ 200__ and is valid until "___" _______200__.
5.2. If none of the parties declares termination 30 (thirty) calendar days prior to the expiration of the contract, the contract is deemed to be extended for the next calendar year (term).
5.3. Unilateral amendment or termination of this Agreement is not allowed, except for the cases expressly provided for in this Agreement.
5.4. If the Customer has violated his obligations under clause 3.3 more than two times in a row. of this Agreement, for more than 10 (ten) calendar days, and subject to the availability of acceptance certificates signed by the Customer, the Contractor has the right to terminate this Agreement by sending the Customer a corresponding unilateral written warning.
If the Customer has not made settlements with the Contractor in full within 5 (five) banking days from the receipt of the above warning, this Agreement is considered terminated after 3 (three) calendar days from the moment the Customer receives such warning. If the Customer pays for the Contractor's services during the above period, the warning about early termination of the contract is considered invalid, and the contract is considered valid.
5.5 The Parties have the right to terminate the agreement ahead of schedule at any time with prior written notification to the opposite Party at least 30 (thirty) calendar days prior to the expected date of termination. In this case, the contract is considered terminated on the date specified in the notice of termination of the contract.
5.6. In case of early termination of the agreement, the Parties are obliged to fulfill their obligations that arose before the date of early termination of the agreement, and in terms of mutual settlements - no later than 10 banking days from the date of early termination of the agreement.
5.7. The parties agreed that in the event of a change in the legislation of the Russian Federation on the procedure for paying taxes and fees, as well as in the event of an increase in inflation and prices for materials and chemicals used in the cleaning process, the Contractor has the right to demand a revision of the cost of services provided under this Agreement ... In case of failure to reach agreement on changes
the cost of services within 10 days, the Contractor has the right to refuse further execution of this Agreement by notifying the Customer of the cancellation of the agreement at least 15 calendar days in advance.

6. RESPONSIBILITY OF THE PARTIES

6.1. In case of non-fulfillment or improper fulfillment of their obligations, the Parties shall be liable under the current legislation of the Russian Federation.
6.2. The contractor bears the full financial responsibility in case of failure of the equipment and mechanisms of the Customer, provided that the damage caused by the fault of the Contractor (Contractor's employees) is actually justified and confirmed.
6.3. The Contractor is not responsible for the safety of personal belongings and documents of the Customer located in the premises during the provision of services in closed or guarded premises, vaults, safes and pedestals, etc.
6.5. The fact of damage is documented by an Act signed by the representative of the Customer and the Contractor, subject to the arrival of the latter within 8 hours from the moment of notification. If the representative of the Contractor fails to appear within the specified period, the Act is drawn up by the Customer unilaterally and is considered valid for the Contractor.
6.6. Assessment of the damage caused is made only with the participation of a representative of the Contractor.
6.7. Compensation for damage, as well as payment of fines, penalties (forfeit) shall be made by the Parties out of court within 5 banking days from the date of receipt of a written request from the opposing party, which indicates the grounds, amount and terms of the corresponding payment.
6.8. Unannounced sanctions, fines, penalties are not paid.

7. ADDITIONAL TERMS

7.1. For high-quality and timely performance by the Contractor of its obligations under this agreement, the Customer undertakes:
7.1.1. If the Contractor is unable to provide services, hard-to-reach places, or in places of concentration of the Customer's personnel, which complicates the timeliness and quality of the provision of services, the Customer, at the suggestion of the Contractor, is obliged to ensure: the termination of the use of the cleaned areas by the personnel, clients or contractors of the Customer, the absence of repair and restoration work, loading and unloading operations in the cleaned areas.
7.1.2. Provide the Contractor with a system and a centralized place for garbage disposal, as well as a serviceable sewerage system at the removed Object of the Customer.
7.1.3. Ensure the removal and movement of furniture, equipment, containers, packages and other items located in the interior and interfering with cleaning. Otherwise, cleaning work is carried out only on accessible areas, taking into account the possibilities of using the equipment and inventory of the Contractor.
7.2. All equipment, inventory and chemicals, as well as other material values ​​directly or indirectly used by the Contractor to fulfill the obligations under the contract, are the private property of the Contractor. The Contractor reserves the right to freely move (import and export) private property at its discretion from 7.00 to 23.00, after agreement with the Customer's representative on these issues.
7.3. Responsibility for safety precautions and fire-prevention measures during the performance of work lies with the Contractor.
7.4. The parties agreed that all information under this Agreement is confidential and not subject to disclosure to third parties, except for cases related to the fulfillment by the Party of its obligations under the agreement.
7.5. The Contractor guarantees non-disclosure of information that the Customer has identified as confidential:
- on the location and number of premises;
- about the security system;
- about the number and technical equipment work places;
- about the telephone numbers of employees of the internal telephone network and MGTS.
7.6. This Agreement on its subject contains and unites all agreements and agreements of the Parties. All other contracts and / or agreements of the Parties in writing and / or orally on the subject of this Agreement, as well as correspondence on certain issues related to this Agreement, concluded / drawn up before the date of signing this Agreement, lose legal force from the moment of entry into the force of this Agreement.
7.7. The Parties acknowledge the validity of the documents received by means of facsimile, electronic and other communication, which makes it possible to reliably establish that the document comes from the Party under this agreement. If necessary, the Party within 10 (ten) calendar days provides the other Party with the originals of the documents, unless another period is established by the Parties.
7.8. Failure by one of the Parties to fulfill the obligations and the procedure for the execution of this Agreement entails for this Party the consequences provided for by this Agreement.
7.9. If during the validity of this Agreement or within 6 (six) months after its termination, the Customer enters, / enters into labor Relations with the Contractor's personnel to perform the labor functions that are the subject of this Agreement, the Customer shall pay the Contractor compensation in the amount of 45,000 (forty-five thousand) rubles for each employee hired or employed by employment contract.

8. CIRCUMSTANCES OF FORCE

8.1. If it is impossible to fulfill its obligations under this agreement for technical reasons beyond the control of the Contractor (interruptions in the supply of electricity, water, etc.), notify the Customer about this within 1 (one) hour from the moment such circumstances are revealed, taking while all necessary measures to the maximum possible implementation obligations under the contract in such conditions. In this case, the Customer is not entitled to present claims to the Contractor for the quality of the work performed.
8.2. The parties are released from all or part of their obligations in the event of unforeseen circumstances beyond their control: strikes affecting the work of the Contractor, declared or actual war, civil unrest, epidemic, blockade, embargo, earthquakes, floods, fires and others natural disasters, the adoption of decisions by state bodies that impede the fulfillment of obligations under this agreement.
8.3. The Party, referring to force majeure circumstances, is obliged, within two calendar days from the date of occurrence of these circumstances, to inform the other Party about the occurrence of such circumstances in writing. In this case, at the request of either of the parties, a commission may be created to determine the possibility (method) of further performance of the contract.
8.4. Documents issued by authorized bodies will serve as a proper confirmation of the presence of force majeure circumstances.
8.5. In the event that force majeure circumstances last more than 1 month, then each of the parties has the right to terminate this agreement ahead of schedule, notifying the other of the parties at least 30 days in advance.

9. FINAL CONDITIONS

9.1. All notices and invoices are drawn up in writing in duplicate and are kept one by each Party, and are considered delivered to the other Party if there is a receipt from the representative of this Party indicating the date of receipt or a receipt of mail on receipt of correspondence, or a copy of a document stamped by mail, for except for the cases established by this agreement.
9.2. In the process of fulfilling the contract, the Parties may agree on additional conditions reflecting the specifics of the work and the peculiarities of the relationship between the parties and reflect them in the form of additions or Appendices, which are an integral part of this contract.
9.3. All disputes and disagreements arising from this agreement, or in connection with it, are resolved, if possible, through negotiations between the Parties. If the Parties do not come to an agreement, the case shall be transferred to the Arbitration Court of the Moscow Region in accordance with the current legislation of the Russian Federation.
9.4. Any changes and additions to this agreement are valid only if they are made in writing, signed by authorized representatives of the Parties and attached to the agreement as an Appendix, which is an integral part of it.
9.5. In all other respects that are not provided for by the agreement, the Parties are guided by the current legislation of the Russian Federation.
9.6. The agreement was drawn up in two copies in Russian. One copy is with the Customer, the other - with the Contractor.

10 APPENDICES

1. Appendix No. 1: List of works performed on maintenance and complex cleaning;
2. Appendix No. 2: List of the cleaned area of ​​a part of the building;
3. Appendix No. 3: Staff and schedule of harvesting;
4. Appendix No. 4: Technological cleaning program;
5. Appendix No. 5: Cost of services under the Agreement;
6. Appendix No. 6: List of Additional Services provided by the Contractor upon a separate Application of the Customer and for an additional fee.

11. DETAILS AND SIGNATURES OF THE PARTIES

CONTRACTOR CUSTOMER

Appendix No. 1 to Agreement No. ______ dated "___" _______ 201_

List of works performed on maintenance and complex cleaning

1. Cleaning of interiors
1.1. DAILY COMPLEX CLEANING:
1.1.1.Wet cleaning floor coverings (halls, stairs, etc.):


1.1.2 Wiping door blocks and signage, removing local dirt from walls and glass
partitions (not counting the glazing of the building and trade pavilions Customer's tenants;
1.1.3. Removing dust from handrails and railings, stairs and escalators;
1.1.4. Treatment of metal and chrome-plated surfaces with special polishes;
1.1.5. Removing dust from small parts interior;
1.1.6. Dry cleaning with a vacuum cleaner dirt mats;
1.1.7. Removing garbage from trash bins, replacing plastic bags in trash cans and
urns, ashtrays cleaning and wiping;
1.1.8. Complex cleaning of bathrooms:
- washing floors;
- wiping door blocks;
- cleaning and polishing of mirrors and glass surfaces;
- wiping tile height no more than 1.7 m, external parts of the plumbing line,
sinks, toilets, bidets, urinals (including the removal of rust, urinary, water and
limestone);
- removal of garbage from trash bins, bins and street ashtrays with their wiping, replacement
plastic bags in trash bins;
1.1.9. Floor cleaning and wall cleaning in passenger and freight elevators;
1.1.10. Garbage disposal in street containers

1.2. WORKS CARRIED OUT 1 TIME A WEEK:

1.2.1 Wet cleaning of the archive and basement floor
1.2.2. Removing dust from artificial plants and decorative design(if available);
1.2.3. Waste bins and baskets washing;
1.2.4. Washing and disinfection tiled walls in bathrooms at a height of up to 1.5 meters;

1.3. WORKS CARRIED OUT 1 TIME PER MONTH:
1.3.1. Wet cleaning of the basement floor
1.3.2. Glass cleaning and washing wall lamps outside and inside;
1.3.3. Removing dust from grates supply and exhaust ventilation on ceilings and walls;

1.4. ADDITIONAL WORKS CARRIED OUT 1 TIME PER SIX YEAR
1.4.1 Cleaning windows and blinds
1.4.2. Dry cleaning of ceilings with a vacuum cleaner;
1.4.3. Dry cleaning of interior walls and stairs with a vacuum cleaner
1.4.4. Washing chandeliers and ceiling lamps at a height of up to 3 (three) meters
1.4.5. Washing floors using rotary machines.

1.2. DAILY MAINTENANCE CLEANING:
1.2.1. Wet cleaning of floor coverings (halls, stairs, etc.):
- cleaning of hard floors using specialized chemicals and
professional cleaning equipment;
- manual wet cleaning in hard-to-reach places;
- removal of stains and sticky substances ( chewing gum etc.) from hard floors;
1.2.2. Cleaning items with low-level surfaces:
- dust removal from window sills;
- wiping switches and sockets;
1.2.3. Cleaning of vertical surfaces, walls and doors:
- wet cleaning;
- removal of shoe marks on vertical surfaces
1.2.4. Wet cleaning and polishing glass doors, mirrors and partitions (except
trade pavilions of the Customer's Tenants):
1.2.5. Keeping trash bins clean:
- removal of garbage from trash cans and baskets;
- replacement of plastic bags in trash bins and waste bins;
- removal of garbage into street containers as needed;
1.2.6. Wipe and remove dirt from small parts of the interior;
1.2.7. Dry cleaning with a vacuum cleaner dirt mats;
1.2.8. Treatment of metal and chrome-plated surfaces with special polishes
1.2.9. Maintaining the cleanliness of the hard floor in walk-through areas using mobile
service carts and special chemicals;
1.2.10. Maintaining cleanliness in passenger and freight elevators;
1.2.11. Removal of emerging local contaminants from glass and mirror surfaces;
1.2.12. Maintaining cleanliness in bathrooms and control over the availability of consumables in sanitary facilities
zones.

3. Specialized works

3.1. WORKS DURING THE WORK SHIFT:
3.1.1. Supply of sanitary zones consumables(toilet paper, paper towels, liquid soaps, deodorants, toilet cisterns and urinals tablets, plastic trash bags, etc.).

This appendix is ​​an integral part of the Agreement No. ___ dated "___" _____ 201_.
No. ___ dated "___" _______ 201_

CONTRACTOR CUSTOMER

Appendix No. 2 to Agreement No. ___ dated "__" ________ 201_

"List of the area of ​​the building to be cleaned"

No. Name of area Metric area sq.m.
1 Office rooms on 1,2,6, 7 floors of the building 1988,2
2 Archive and ground floor 233.4
3 Ground floor 75,4
4
5 Total 2297.0

This appendix is ​​an integral part of the Agreement No. ___ dated "___" ____ 201_.
In all other respects that are not specified in this Appendix, the terms of the Agreement No. __ dated "___" _____ 201_ apply.

CONTRACTOR CUSTOMER

Appendix No. 3 to Agreement No. ___ dated "__" ______ 201_

"Staff and schedule of harvesting"
Position Schedule Working hours Number of employees per shift Total, people.
Cleaning operator
Total:

“
This appendix is ​​an integral part of the Agreement No. ____ dated "__" _____ 201_.
In all other respects that are not specified in this Appendix, the terms of the Agreement apply.
No. ____ dated "__" _____ 201_

CONTRACTOR CUSTOMER

Appendix No. 4 to agreement No. ___ dated "" ____________

"Technological cleaning program"

This appendix is ​​an integral part of the Agreement No. _____ dated "__" _____ 201_.
In all other respects that are not specified in this Appendix, the terms of the Agreement apply.
No. _____ dated "__" _____ 201_

CONTRACTOR CUSTOMER

Appendix No. 5 to Agreement No. ___ dated "___" ________ 201_

"Protocol for negotiating the cost of services"

No. Service name Cost RUB / month
1 Daily cleaning of the interior

In case of changes in Appendices No. 2 and / or 3, the cost changes.

This cost of services does not include the supply of consumables for bathrooms (toilet paper, air fresheners, paper towels, disposable toilet seat covers, liquid soap, tablets for urinals and cisterns, etc.), plastic garbage bags, Data services, as well as any others not specified in the Subject of this Agreement, are paid by the Customer separately upon the provision of invoices.

In all other respects that are not specified in this Appendix, the terms of the Agreement apply.
No. ___ dated "__" _____ 201_

CONTRACTOR CUSTOMER

Appendix No. 6 to Agreement No. ___ dated "___" __________ 201_

"The list of additional services provided by the Contractor under a separate Application
Customer and for an additional fee "

1. Post-construction cleaning of internal premises and adjacent territories;
2. General cleaning of internal premises and adjacent territories;
3. Washing of facades and glazing of the Customer's buildings using industrial mountaineering,
aerial platforms and special equipment. Performing any work at height;
4. Crystallization, polishing and grinding of any hard floors (marble, porcelain stoneware, etc.);
5. Rotary cleaning and grinding of hard floors and paving stones;
6. Washing of glazing of buildings from the inside;
7. Removal of snow and debris;
8. Provision of services for the supply of the Customer's object, consumables for bathrooms (toilet paper, deodorants, hand towels, disposable toilet covers, plastic garbage bags, etc.);
9. Provision of services for the supply of the Customer's facility, equipment for toilets and adjacent
territories (hand dryers, trash bins, outdoor ashtrays and waste bins);
10. Provision of services for landscaping the surrounding area, mowing lawns, pruning trees and
etc .;
11. Maintenance of the roof of the Customer's buildings winter period years (removal of ice, snow,
icicles);
12. Application of a protective polymer coating on hard floors (linoleum, marble,
porcelain stoneware, etc.);
13. Dry cleaning carpets
14. Performing any work related to cleaning and maintaining cleanliness in buildings and
the adjacent territories of the Customer;

This appendix is ​​an integral part of the Agreement No. ___ dated "__" _____ 201_.
In all other respects that are not specified in this Appendix, the terms of the Agreement apply.
No. ___ dated "__" _____ 201_

CONTRACTOR CUSTOMER

The recommendations below refer to the general case of drafting cleaning service agreement... To create a document on your terms, use the FreshDoc template Cleaning service agreement or select another standard service template - Service agreement.

The provision of cleaning services is carried out on the basis of a standard sample of a contract for the provision of cleaning services (cleaning services)... According to the contract, the contractor undertakes to provide cleaning services at the request of the customer. The customer, in turn, undertakes to pay for the services in the amount and in the manner established by the contract.

The structure and content of a standard sample of a contract for the provision of cleaning services

1. Date and place of the conclusion of the contract.
2. Names of the parties.
3. Subject of the contract. In accordance with the terms of the contract, the contractor undertakes to provide cleaning services at the request of the customer. The same paragraph provides a general list of services, which indicates the address and area of ​​the premises. The assignment for the provision of services and the List of services are placed in a separate document, which, after approval by the parties, becomes an integral part of the contract. The right of the contractor to attract co-contractors for the provision of services is being clarified.
4. Contract time. The dates (or events) of the entry into force and expiration of the agreement are indicated.
5. The term for the provision of services. The terms are determined in the appendix to the contract - the List of services.
6. Rights and obligations of the parties. The content of the clause depends on the terms on which the agreement is concluded.
7. The order of delivery and acceptance of services. The content of the paragraph depends on the conditions on which the agreement is concluded and the current legislation of the Russian Federation.
8. The cost of services and the procedure for settlements. The amount of the contract, the procedure, the term, the method and form of payment are indicated.
9. Responsibility of the parties. The parties are responsible for non-fulfillment or improper fulfillment of obligations under the agreement in accordance with cleaning service agreement and the current legislation of the Russian Federation.
10. Grounds and procedure for termination of the contract. The content of the clause depends on the conditions on which the agreement is concluded, and may describe in detail the conditions and procedure for terminating the agreement. Also, the grounds for termination can be determined in accordance with the legislation, i.e. the agreement can be terminated by agreement of the parties and unilaterally at the written request of one of the parties.
11. Dispute Resolution. The claim procedure for pre-trial settlement of disputes is not binding for the contractor and the customer. Legal disputes are resolved in accordance with the legislation of the Russian Federation.
12. Force Majeure.
13. Other conditions.
14. List of applications.
15. Addresses and details of the parties.
16. Signatures of the parties.

Download a standard sample of the contract for the provision of cleaning services can be found in our online service. The following additional documents are also attached to it:

• Assignment for the provision of services;
• Service list;
• Contractor's report;
• Expense report;
• Delivery-acceptance certificate of services;
• Additional agreement;
• Payment schedule;
• Disagreement protocol;
• Disagreement agreement protocol.

Attention! Submitted text is a sample contract with a cleaning company... To make a document according to your conditions use the FreshDoc template: